Fone4Less® Website Terms & Conditions


Welcome to Fone4Less®. These Terms of Service constitute your agreement with Fone4Less®. The terms, "Fone4Less®", "Fone4Less Telecom", "we" and "us" and "our" mean FONE4LESS LTD (company number 08171014), whose registered office is at 49 STATION ROAD, POLEGATE, EAST SUSSEX, ENGLAND BN26 6EA. The expressions "you" and "your" mean you the customer.

Acceptance of Terms

By accessing the Site or using our services, you agree to be bound by these terms of service including Fone4Less®'s Privacy Policy, and any additional terms on the Site (together "Terms of Service"). If you do not agree to the Terms of Service, you may not activate or use the service. Fone4Less® may renew, modify or amend the Terms of Service from time to time. If you continue to use Fone4Less® you accept such revisions.

Jurisdictional Restrictions

If you are residing in a jurisdiction where it is prohibited by law to offer or use Internet telephony, you may not enter into this Agreement.

Third Party

Your access to and use of a service provided by a third party service or content provider, including but not limited to your local mobile operator ("Provider"), may be subject to the Providers terms and conditions. For the avoidance of doubt in using any such Provider service you will still be bound by these Terms of Service to the extent they are applicable. As soon as your call is connected to a phone number provided by Fone4Less®, the call may be charged by your Provider, regardless of whether you are connected to the receiver of the call (e.g. even if the line is busy).

Fone4Less® Services


Login Id and Password

You agree to provide true, accurate, current and complete information in all fields indicated as mandatory when registering with Fone4Less®, as well as any additional information provided or any amendments made by you. As part of Sign-Up on the Site you will choose a password ("Password") required for access to and use of Fone4Less®. You are responsible for all actions that take place as a result of access to or use of Fone4Less® via your Password and/or via your mobile phone / landline independently of whether the access was made by yourself or by a third party using your Password and/or Device.

Unauthorized Use

If you become aware of unauthorized use of your Fone4Less® account you must notify us immediately to suspend this. You are responsible for all charges to your Account until your Fone4Less® services are suspended. We have the right to change your Password and account name at any time at our sole discretion.

Use of Fone4Less® Services

We grant you a non-exclusive, non-transferable right to view and use Fone4Less® and its Content (as defined in the following) for and subject to your compliance with these Terms of Service.

No Unlawful or Prohibited Use

You expressly acknowledge and agree to use Fone4Less® for lawful purposes. In this respect you may not, without limitation (a) intercept or monitor, damage or modify any communication which is not intended for you, (b) send any unsolicited commercial communication not permitted by applicable law, (c) use Fone4Less® in any fraudulent way, (d) expose any third party to material which is offensive, harmful to minors, indecent or otherwise objectionable. Further, you may not use Fone4Less® in any manner that could damage, disable, overburden, or impair any Fone4Less® server, or the network(s) connected to any Fone4Less® server, or interfere with any other party's use and enjoyment of Fone4Less®.

Submission of information to Fone4Less®

In the course of using Fone4Less®, users may provide information about themselves which may be visible to certain other users (see Fone4Less®'s Privacy Policy to learn more about information collected on this Site). You understand that by posting materials or information on the Site or otherwise providing feedback and/or suggestions to Fone4Less® you are granting Fone4Less® a royalty-free, world-wide, transferable, sub-licensable, perpetual, irrevocable license to use this information in the course of offering Fone4Less® services. Furthermore, you understand that Fone4Less® retains the right to reformat, excerpt, or translate any materials submitted by you.

Disclosure of Information

Fone4Less® reserves the right at all times to disclose any information as Fone4Less® deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at Fone4Less®'s sole discretion.

No Warranties

Fone4Less® does not make any express warranty regarding Fone4Less® services and disclaim any implied warranty, including any warranty of merchantability, satisfactory quality, or fitness for a particular purpose; however Fone4Less® shall endeavour to provide its services with minimum disruptions. Fone4Less® cannot guarantee that its services will always function without disruptions, delay or other imperfections and Fone4Less® may choose not to provide service to countries or calling areas at its sole discretion. Since Fone4Less® services will be transmitted through public Internet lines and the public switched telephony network, you acknowledge that there may be power outages or Internet service disruption and you may experience some disruptions with its services. Additionally, you also understand that calls to or from the public switched telephony network are not encrypted and as such, could be potentially subject to eavesdropping by law enforcement officials or other third parties over the public Internet. Fone4Less® will not be liable for any disruption, delays, eavesdropping or other omissions in its services.

Suspension and Interruption

Fone4Less® is entitled, without any liability, to refuse, restrict, limit, suspend and/or interfere or interrupt its services or any part thereof, without any notice to you for the repair, improvement, and/or upgrade of its services or for any of the reasons for termination set forth below in these Terms of Service. In addition, at any time Fone4Less® may prevent use of its services for any reason, including but not limited to, fraudulent calling patterns, excessive usage, billing irregularities and unlawful use.

Communication

The content of the communication is entirely the responsibility of the person from whom such content originated. You, therefore, may be exposed to content that is offensive, harmful, indecent or otherwise objectionable. Fone4Less® will not be liable for any type of communication spread by means of its services.

No Emergency Calls

Fone4Less® services do not and are not intended to support or carry emergency calls to any type of hospitals, law enforcement agencies; medical care unit or any type of emergency services of any kind and Fone4Less® is not liable in any manner for such calls. In the event that, with your permission, another user uses your Account (as defined in the following), you are responsible to inform that user that it is not possible to support or carry emergency calls using Fone4Less® services.

No SMS, MMS or FAX Messages

The phone numbers provided by Fone4Less® do not and are not intended to support messaging via SMS, MMS nor FAX.

Intellectual Property Rights

All copyright, trademarks, patents and other intellectual property rights in any material or content (including without limitation software, data, applications, information, text, photographs, music, sound, videos, graphics, logos, symbols, artwork and other material or moving images) contained in or accessible via Fone4Less® ("Content") is either owned by FONE4LESS LTD or has been licensed to FONE4LESS LTD by the rights owner(s) for use as part of its services. All rights are expressly reserved. Furthermore, Fone4Less® has the right to remove any materials posted to the Site at its sole discretion.

Payment, Rates and Accounts


Payment

In order to purchase credits for Fone4Less® services and to charge your Account you shall pay Fone4Less® the rates as stated on the Site. Payments are made manually by you. Prices are quoted in Sterling and any transaction in a currency which is not in Sterling will be converted into Sterling at the appropriate exchange rate.

Rates

The rates for Fone4Less® services are published on the Site. Fone4Less® reserves the right to change the rates at any time without notice. If you do not wish to accept such adjustment of rates, you are entitled to terminate the Account with effect from the date on which the adjustment of rates would become effective. You agree that by continuing to use Fone4Less® following the adjustments of the rates, you accept such adjustments.

Roaming Charges

You will also pay any additional charges you incur if you connect to Fone4Less® services through a phone number provided by Fone4Less® while you are in a country that is not the country associated with your fixed net or mobile phone Provider ("Roaming Charges"). Roaming Charges are charged in addition to any charges you may incur when connecting to Fone4Less® from another country.

Requests for Refunds

Fone4Less® will refund your credit balance in the event you terminate your Fone4Less® services pursuant to the terms set forth under the heading "Cancellation of your Fone4Less® Account" below or in the event that Fone4Less® terminates this Agreement without cause.

Refund

You may request for a refund by contacting Fone4Less®'s customer services. For the avoidance of doubt, no refunds shall be given for services paid or credit acquired through vouchers or gift tokens. Fone4Less® reserves the right to deny repetitive refund requests. Any abuse by you of the terms relating to refunds hereunder shall lead to the termination of this Agreement.

Account and Receipt

Fone4Less® may provide an account history under Manage Account on the Site that includes information about your Account activity, payments, calling history during a limited period, and your current Account balance ("Account History"), which may change from time to time, and an e-mail receipt upon pre-payment for Fone4Less® services. The Account History is the only statement of your Account that Fone4Less® will provide to you. IT IS YOUR RESPONSIBILITY TO PRINT OR SAVE A COPY OF YOUR CALL SHEET AND YOUR RECEIPT AND TO RETAIN COPIES FOR YOUR RECORDS. Fone4Less® will use commercially reasonable efforts to correct any technical failures relating to the Account History within a reasonable time. However, your inability to view the Account History does not extend, or relieve you of, your obligation to pay any amounts owing to Fone4Less®.

Accounting Errors

If you believe that Fone4Less® has charged your Account in error, you must submit a request for refund by contacting Fone4Less®'s customer services within 90 days after the date the error first appears on your Account History or within 120 days after the error occurred, whichever is the earlier.

Expiration of Credits

Calling card credit expires 90 days after activation. Home / PINless account credit never expires.

Termination and Cancellation


Fone4Less® services Termination/Default

If you breach any representations to us or fail to perform any of the promises you made in the Terms of Service, or if you are subject to any proceeding under the bankruptcy acts or similar laws, you will be in default and we may, without notice to you, suspend your Fone4Less® account and/or terminate the Terms of Service.

Cancellation of your Fone4Less® Account

You may cancel your Fone4Less® account at any time. Unless otherwise stated herein, all Fone4Less® services will be cancelled either under Manage Account on the Site or within five (5) days of receipt of notice from you to help@fone4less.co.uk

Limitation of Liability

Fone4Less® is not liable for acts or omissions of another Provider, for information provided through your Device, equipment failure or modification, or causes beyond our reasonable control. We are not liable for service outages or for service limitations or interruptions. We are not liable for any accidents or incidents which result from the use of Fone4Less® or any other person. Our liability and the liability of any underlying Provider for any failure or mistake shall in no event exceed Fone4Less® charges during the affected period. We and any underlying Provider are not liable for any incidental, punitive or consequential damages such as lost profits. We, and any underlying Provider, are not liable for economic loss or injuries to persons or property arising from the use of Fone4Less® services. This paragraph shall survive termination of the Terms of Service.

Miscellaneous


Assignment

We may assign all or part of the Terms of Service without such assignment being considered change to the Terms of Service and without notice to you. We are then released from all liability. You may not assign the Terms of Service without our prior written approval.

Entire Agreement

These general Terms of Service represent the entire agreement between you and us and supersedes all prior offers, contracts, agreements and representations. The Terms of Service supersede all promises made to you by our client services agents, representatives or employees. If any part of the Terms of Service is found invalid, the balance remains enforceable.

Fone4Less® Calling Card & Home Service Terms and Conditions

We are FONE4LESS LTD. By using this card you agree to the following terms and conditions:

  • Minutes stated are a close approximation of the maximum minutes you will receive to that destination and access number combination. The minutes you get will will also depend on whether you call a fixed landline or a specific mobile phone number.
  • Announced minutes may be different to these minutes because they are calculated using the details of the calls that you are actually making.
  • Minutes stated and announced for all calls are billed and rounded to the nearest minute.
  • There are no hidden additional fees or charges for your calls.
  • We do not deduct any maintenance charge from your card balance.
  • Your service provider may charge you for dialling our access numbers. Please contact them before dialling to confirm their rates as we are not liable for these costs.
  • You agree not to use the Calling Card or Home Service for any immoral, unlawful, improper, offensive or nuisance communication.
  • We reserve the right to inform you of new products, services or other information, including from our associated companies. If you do not want to receive this information, please let us know by writing to: help@fone4less.co.uk
  • 20 August 2015.

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